Janai Nicole Collection offers returns for store credit ONLY( NO REFUNDS NO EXCEPTIONS). Customers must contact us within 7 days of receiving order to receive store credit. After the 7th day the item is considered final sale. Items must be unworn and unwashed. Sale items/items where a discount code was used are FINAL SALE. Please note: store credit based on return does not include shipping charges, unless the return was a result of Janai Nicole Collection's  error.  Swimwear and Accessories are Final Sale. Please allow 5-7 business days for your return to be processed